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Take a considered first step towards psychological support without sharing detailed sensitive information online.

Crisis Notice:We are not an emergency or crisis service. If you or someone else is in immediate danger, or you cannot keep yourself safe, please do not use this form or email. Call 999 or go to A&E. For urgent mental health help that is not an emergency, call 111 and select the mental health option, or read the NHS urgent-help guidance. You can ask someone you trust to help you make the call.

Enquiry Form

This form writes an email for you. When you select Open in my email app, your own email app opens with the message addressed to richard@therapyonthehill.com, ready for you to check and send. Nothing you type here is sent to or stored by this website.

Please keep it brief and avoid detailed clinical histories or highly sensitive private details.

Your email will be handled as described in the Privacy Notice. Sending it does not subscribe you to newsletters.

Alternative Contact

If email is easier or you are a professional referrer/colleague, feel free to get in touch directly:

Feedback and complaints

If you have a concern about the service, please contact Dr Richard Pomfret at richard@therapyonthehill.com. You do not need to book an appointment to raise a concern. Please let us know if you need support or another way to communicate.

We can discuss how your concern will be handled and the available next steps. Please avoid including detailed clinical information in your first email.

Serious concerns about an HCPC-registered professional’s fitness to practise can also be raised with the Health and Care Professions Council. For concerns about personal data, see the Privacy Notice and its separate Information Commissioner’s Office route.

Privacy Commitment

Your enquiry is handled confidentially within the professional, safeguarding and legal limits explained in the Privacy Notice.

The enquiry form prepares an email in your own email app; the website itself does not receive or store what you type. Your email reaches the practice mailbox in Microsoft 365. Enquiry emails are kept only while needed to respond and are normally deleted within 12 months if no clinical relationship begins.

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